We are looking for volunteer Directors to join our Board of Directors.  To be a Director you must be a HEY Credit Union Member and be voted on to the Board by your fellow members at the AGM in December.  Nominations for the role of Credit Union Director are now open until Monday 25 November 2019 at 6 pm. For a Nomination form click here or for an informal chat on what the role involves contact our Chief Executive, John Smith, on 01482 778753 or email

Employment and Volunteering Opportunities

Hull and East Yorkshire Credit Union is a successful expanding member-owned organisation dedicated to providing quality financial services to our 14,000+ members. We are keen to recruit people who share our values and would enjoy helping to grow the worldwide credit union movement.

Employment Vacancies

There are no staff vacancies at present; we wish you well with your job search.


Volunteering Opportunities

Find out more about our various volunteering opportunities below.

If you're interested in any of the opportunities below, and would like an informal chat about possibilities, please contact us on 01482 778 753 or email


Volunteer with us at Withernsea

We are keen to recruit extra volunteers to help us expand and serve more people in Withernsea.   Joining our friendly team there would be a great way to learn new skills, meet new people and make a big difference to your community. The time commitment is up to you – whatever you can manage on a regular basis will be appreciated.

We are working in partnership with Withernsea Big Local to make Withernsea a Credit Union Town – one that says NO to high cost credit but YES to affordable, responsible saving and borrowing.   Could you help us?


Withernsea Community Savings Point Worker


Purpose:  To provide services to members of HEY Credit Union at its Community Savings Point in Withernsea.



(some or all of these activities may apply to this role)     

    • Help members to make savings deposits, withdrawals and transfers;
    • Keep a record of transactions and scan documents;
    • Provide member account balances and loan illustrations using desktop computer;
    • Provide information and forms for existing and new members;
    • Assist members who require help completing forms;
    • Answer basic queries about the credit union and its products;
    • Promote the credit union to individuals and groups within the town.


Times:   Mondays 10 am to 12 noon.


Location:           Shores Centre, 29-31 Seaside Road, Withernsea, HU19 2DL


Works with:        Other volunteers and our Withernsea CU Development Officer, Matt Lloyd.


Qualities:             Volunteers should be able to demonstrate some of the following attributes and skills. You do not need to possess all of these attributes.

    • Friendly and approachable manner;
    • Willingness and ability to learn new skills;
    • Understanding of administrative systems;
    • Support the values and ethics of the credit union movement;
    • Experience in the use of computers;
    • Well organised;
    • Cash handling experience;
    • Understanding of the financial services sector;
    • Good communication skills;
    • Ability to work under own initiative;
    • Ability to work flexibly and to attend occasional meetings outside office hours;
    • Ability to represent the credit union in a professional manner at all times.

If you are interested in volunteering with the Credit Union or would like more details, please contact us by telephone on 01964 615190, by email to, or enquire at the Shores Centre (address above).




What our volunteers say

Kate: “I have been involved in credit unions for many years as a volunteer and have enjoyed every minute of being a part of this great movement. Knowing that we have made a difference to so many people's lives makes it all worthwhile. The world runs on volunteers - and credit union volunteers are special people!”

Bill: “Enjoyable, friendly and fun, with a group of friendly and interesting people I never would have otherwise met. A chance to 'give something back”.


Altynay: “It's a pride to volunteer with the credit union, for what they do and for what they are”.



Pennies 2 Pounds

We are working on an exciting project to establish school banks in the primary schools around our region.

Would you like to help the next generation to catch the savings habit early in life and develop a healthy attitude to looking after money?

We need volunteers to go into schools once a week to help record deposits, enrol pupils in the Pennies 2 Pounds clubs and promote the scheme. Training will be provided that could lead to an accredited award.

Local Members Groups

As owners of this business, you are our future!

Do you want to promote your Credit Union and recruit new members? Or have some good ideas to help us develop?

If so, you could volunteer for one of our Local Members' Groups.

We currently have the following Groups up and running and meeting dates are available from the branch:

  • East Yorkshire (Driffield)
  • Northern Lincolnshire (Scunthorpe) 
  • Goole & District (Goole).

If members would like to form a group in any other areas - we'd love to hear from you too!

Email us or call 01482 778 753.

HEY Leaders

We have a voluntary group of supporters called HEY Leaders who act as our local champions and help us to spread the Credit Union message. To become a HEY Leader, all you have to do is provide us with your e-mail address and we'll send you a monthly newsletter and any posters or leaflets that you may need. The time commitment can be as much or as little as you choose. Any help you can give will be much appreciated, and you'll be playing a vital role in growing The Fairer Alternative.

Becoming a Credit Union HEY Leader could help you:

  • gain new skills
  • access training opportunities
  • meet new people
  • make new friends
  • gain experience working in a financial services environment
  • enhance your career prospects

Other Volunteering Opportunities

  • distributing leaflets around your neighbourhood
  • encouraging your family and friends to join
  • putting up posters and newsletters on notice boards at your place of work, church or local community centre
  • giving talks about the Credit Union to community groups
  • keeping a stock of Credit Union leaflets and forms handy to give to your colleagues and associates on request
  • being someone who can answer simple queries from members and prospective members, or put them in touch with Central Office.