Engage is a fair and ethical digital account and contactless Visa debit card that works just like a high street current account, but with no hidden fees or unexpected costs.
Regular funds, or a Credit Union loan, are easily paid directly into your Engage account. Once funds are received you can immediately access cash from an ATM or Post Office, shop online or in-store.
Engage: The ethical digital account and Visa debit card
Available only from your local Credit Union
It can be used in shops, to pay bills and for online purchases.
You can set up transfers, Direct Debits and standing orders for your regular payments.
Pay for goods using your mobile phone (Samsung and GooglePay enabled).
With Engage you can earn up to 15% cashback at national and local retailers whenever you use your debit card to make a purchase.
For details of participating Engage reward retailers, download the Engage app today or visit www.engageaccount.com/rewards.
To deposit cash into your Engage account, simply take your debit card and funds into any one of over 11,500 Post Office branches nationwide. Once deposited, your money is instantly available to spend via your Engage debit card, or available within your account to pay your household bills.
You can also withdraw cash from within your local Post Office branch by using your Engage debit card.
Do you want to know the minute your money is available to you?
There’s no need to contact or visit the Credit Union or call the customer services team, simply download the Engage mobile app and receive instant notifications when your funds are paid into your Account.
The app also provides you with up-to-the-minute balance and transaction information
Take the stress out of budgeting and paying household bills.
Set up virtual savings envelopes in the Engage mobile app to help you budget for things like utility bills, rent/mortgage, council tax or for a special purchase. Then, when your bills are due Engage can automatically pay them by standing order or direct debit, or release funds back into your Account to spend by debit card or to withdraw cash.
To protect your account details from fraudsters
The Engage Account and Visa debit card is available exclusively to members via our network of Credit Union and community banking partners in the UK.
What it costs
- No set up fee;
- £2.99 monthly management fee;
- 75p withdrawals at UK cash machines (but requesting cashback with your shopping is free).
- For further details of charges see here.
Engage is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number: 900025) to issue e-money and is a member of Visa. Please note that electronic money products are not covered by the Financial Services Compensation Scheme. Instead, any funds received are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent, your funds are protected against claims made by creditors
Should you require any further information on how your money is protected, please email firstname.lastname@example.org
Please note - Applications are open to existing HEY Credit Union Members only. If you are not a Member you will need to join us first.
How to activate your card and report your card lost/stolen
How to check your balance
How to make a bank transfer