Web App Help

We now have a Web App that allows you to:

  • Access your Credit Union account(s) 24/7
  • Check your balances
  • View a mini-statement
  • Transfer money - minimum amount £10 - transfers are now by Faster Payments and if requested by 2.30 pm Mon to Fri will normally be in your bank account the same day. Please leave a balance of £1 in your Membership Account at all times.
  • Amend personal details
  • Request a statement of account
  • Send an online enquiry
  • Apply for a Loan

Download the Web App

Follow this link to download the Web App.

When this opens you will be able to add to your Home screen.

You will then need to register for this facility. This is how:

On the Web App Home screen -


- Member Number
- Date of Birth
- Click Register (do not click Next Step)
- Complete all registration fields in the format shown (with no spaces)
- Create a memorable Passcode (minimum of 8 numbers – can be anything of your choice)
- Create a separate Withdrawal Password
- Please make sure that both your Passcode and Withdrawal Password are unique and memorable
- Click to agree to the Terms & Conditions
- Click Register

© Hull & East Yorkshire Credit Union | Registered under the Credit Union Act 1979 and the Co-operative and Community Benefit Societies Act 2014. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our FRN is 213620.