HEY Credit Union is a successful expanding member-owned organisation dedicated to providing quality financial services to our 15,000+ members. We are keen to recruit people who share our values and would enjoy serving their community while helping to grow the worldwide credit union movement.
Member Services Assistant
Location: Hull Central
Hours: Up to 35 hours per week (normally Mon-Fri)
HEY Credit Union is a member-owned co-operative that provides fair and affordable financial services for local people. Established in 1999, we help our members to become better off by providing safe savings and sensible credit options that improve their financial well-being.
We’re expanding in Hull city centre. Would you like to join our friendly and helpful team, who thrive on making a difference for people by treating them as individuals and supporting them to manage money wisely?
One of the UK’s leading credit unions, we are an accredited Living Wage Employer and offer an attractive package of colleague benefits.
We are looking for a Member Services Assistant for our Hull city centre branch. It’s a full-time role, for up to 35 hours a week.
Reporting to our Branch Co-ordinator, you’ll be a valued member of our team and the face of HEY Credit Union for our member-customers. You’ll be supported and trained to develop your skills and knowledge and deliver outstanding service to the people we serve:
You’ll be a reliable, well-organised person with:
Although not essential, experience within a financial services organisation would be an advantage.
We offer a competitive salary, pension scheme, enhanced holidays and sick pay subject to qualifying criteria, Employee Assistance Programme (independent support and health cashback benefits) and save-as –you-earn scheme.
To apply, please send a CV (2 pages max) and covering letter explaining why you are the right person to firstname.lastname@example.org
Closing date for applications – 31 January 2022
Nominations for 2021-22 are now closed.
If you're interested in any of the volunteering opportunities below, and would like an informal chat about possibilities, please contact us on 01482 778 753 or email email@example.com.
Volunteer with us at Withernsea
We are keen to recruit extra volunteers to help us expand and serve more people in Withernsea. Joining our friendly team there would be a great way to learn new skills, meet new people and make a big difference to your community. The time commitment is up to you – whatever you can manage on a regular basis will be appreciated.
We are working in partnership with Withernsea Big Local to make Withernsea a Credit Union Town – one that says NO to high cost credit but YES to affordable, responsible saving and borrowing. Could you help us?
Pennies 2 Pounds School Banks
We are working on an exciting project to establish school banks in the primary schools around our region.
Would you like to help the next generation to catch the savings habit early in life and develop a healthy attitude to looking after money?
We need volunteers to go into schools once a week to help record deposits, enrol pupils in the Pennies 2 Pounds clubs and promote the scheme. Training will be provided that could lead to an accredited award.
Local Members Groups
As owners of this business, you are our future!
Do you want to promote your Credit Union and recruit new members? Or have some good ideas to help us develop?
If so, you could volunteer for one of our Local Members' Groups.
We currently have the following Groups up and running and meeting dates are available from the branch:
If members would like to form a group in any other areas - we'd love to hear from you too!
Spread the word
We have a voluntary group of supporters called HEY Leaders who act as our local champions and help us to spread the Credit Union message. To become a HEY Leader, all you have to do is provide us with your e-mail address and we'll send you a monthly newsletter and any posters or leaflets that you may need. The time commitment can be as much or as little as you choose. Any help you can give will be much appreciated, and you'll be playing a vital role in growing The Fairer Alternative.
Becoming a Credit Union HEY Leader could help you: