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A selection of feedback received on our review pages and member surveys:


A big thank you to your staff who sorted my top-up loan so quickly and efficiently. I don't think I'll ever use my bank again for loan purposes.

Mr O

I've been a member for years with both savings and loans. I've always received the upmost care and consideration from all the staff. If they can help you they will. Highly recommend.

Ms L

A great variety of accounts to choose from!  I've had some great loan deals. Ditch the banks and go speak to your not-for-profit credit union, you won't regret it.

Miss W

Wow, wow, wow - amazing customer service. Sarah was so helpful and friendly, answering all of my questions. Nothing was too much trouble - outstanding customer service.

Ms L

Really easy to use and save via my works payroll - deducted before it goes into my account. Staff are always friendly and transferring money is really simple and straightforward. Very useful for saving money for bills.

Mrs R

I've had a loan for Christmas every year for the last 12 years with no problems. They're polite and always happy to help. The loans are processed and paid quickly and the rates are great.

Ms M

We use our Community Account to keep our cash reserves protected and away from our day to day banking, safe in the knowledge that withdrawals are always available together with statements for accounting purposes.

Mr V, Ferriby Hall Squash & Racketball Club

Thank you for your help, support, patience, and time with me. The person on the other end of the phone was amazing with the patience of a saint. Never had so much positivity!

© Hull & East Yorkshire Credit Union | Registered under the Credit Union Act 1979 and the Co-operative and Community Benefit Societies Act 2014. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our FRN is 213620.