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** For information only. We are no longer accepting new applications for this account **

Engage is a fair and ethical digital account and contactless Visa debit card that works just like a high street current account, but with no hidden fees or unexpected costs.

Regular funds, or a Credit Union loan, are easily paid directly into your Engage account. Once funds are received you can immediately access cash from an ATM or Post Office, shop online or in-store.

  • Contactless VISA debit card
  • Direct Debits and standing orders
  • Wages, pensions and benefits paid directly to the card
  • Faster Payments
  • Post Office deposit and withdrawal facility
  • Online account with budgeting tools
  • Mobile banking app
  • Discounts and rewards of up to 15% (From many major high street retailers)

Engage: The ethical digital account and Visa debit card

 

  • Contactless VISA Debit Card

It can be used in shops, to pay bills and for online purchases.

 

  • Direct Debits and standing orders

You can set up transfers, Direct Debits and standing orders for your regular payments.

 

  • Wages, pensions and benefits can be paid directly to the card

 

  • Faster Payments

 

  • Online account with budgeting tools

 

  • Mobile banking app

Pay for goods using your mobile phone (Samsung and GooglePay enabled).

 

  • Discounts and rewards of up to 15%

With Engage you can earn up to 15% cashback at national and local retailers whenever you use your debit card to make a purchase.

For details of participating Engage reward retailers, download the Engage app today or visit www.engageaccount.com/rewards.

 

  • Same day transfers from HEYCU savings accounts on to your card.

 

  • Cash deposits, withdrawals and balance enquiries at the Post Office

To deposit cash into your Engage account, simply take your debit card and funds into any one of over 11,500 Post Office branches nationwide. Once deposited, your money is instantly available to spend via your Engage debit card, or available within your account to pay your household bills.


You can also withdraw cash from within your local Post Office branch by using your Engage debit card. 

(fees apply)

 

  • Send/request money from others

 

  • Notifications when your funds are available

Do you want to know the minute your money is available to you?

There’s no need to contact or visit the Credit Union or call the customer services team, simply download the Engage mobile app and receive instant notifications when your funds are paid into your Account.

The app also provides you with up-to-the-minute balance and transaction information

 

  • Never miss a bill payment with Engage Envelopes

Take the stress out of budgeting and paying household bills.

Set up virtual savings envelopes in the Engage mobile app to help you budget for things like utility bills, rent/mortgage, council tax or for a special purchase. Then, when your bills are due Engage can automatically pay them by standing order or direct debit, or release funds back into your Account to spend by debit card or to withdraw cash.

 

  • FREE additional debit cards

 

  • Virtual card technology

To protect your account details from fraudsters

 

  • Your funds are 100% safe at all times

The Engage Account and Visa debit card is available exclusively to members via our network of Credit Union and community banking partners in the UK.

 

  • Full customer service support 6 days a week

 

What it costs

- No set up fee;

- £2.99 monthly management fee;*

- 75p withdrawals at UK cash machines (but requesting cashback with your shopping is free).

- For further details of charges see Terms & Conditions: Engage Premium / Engage Classic

 

Engage is issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference Number: 900025) to issue e-money and is a member of Visa. Please note that electronic money products are not covered by the Financial Services Compensation Scheme. Instead, any funds received are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent, your funds are protected against claims made by creditors

Should you require any further information on how your money is protected, please email info@engageaccount.com


How to activate your card and report your card lost/stolen

 

How to check your balance

 

How to make a bank transfer

 

 

© Hull & East Yorkshire Credit Union | Registered under the Credit Union Act 1979 and the Co-operative and Community Benefit Societies Act 2014. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Our FRN is 213620.